| For Info On: |
Vendor/Administrator |
Phone/Email |
Website |
|
General Benefit Information |
OxyLink Employee
Service Center
4500 South 129th East Ave.
Tulsa, OK 74134-5801 |
email:
oxylink@oxy.com
phone:
800-699-6903
international:
918-610-1990
hours: Mon–Fri: 8:00 am–4:30 pm CT
(except holidays) |
oxylink.oxy.com |
|
HEALTH |
|
Medical |
Aetna Basic
Aetna HealthFund |
phone:
800-334-0299
international:
817-417-2000
ext. 4154016
TDD:
800-628-3323
hours: Mon–Fri: 8 a.m–6 pm CT
(except holidays) |
www.aetna.com |
|
Anthem |
phone:
877-442-4686
international:
818-234-4512
hours: Mon–Fri: 8 am–11 pm CT
(except holidays) |
www.anthem.com |
|
BlueCross BlueShield of Western New York |
email:
CustomerService@bcbswny.com
phone:
800-888-5407
hours: Mon–Fri: 8 am–7 pm CT |
www.bcbswny.com |
|
Independent Health |
email:
memberservices@servicing.independenthealth.com
phone:
800-501-3439
TDD:
800-432-1110
hours: Mon–Fri: 8 am–8 pm CT |
www.independenthealth.com |
|
Global Emergency Services (emergency travel assistance) |
email:medservices@assistamerica.com
phone:
800-872-1414
international: +1
609-986-1234
reference#: 01-AA-ACA-06045
hours: 24/7 |
www.assistamerica.com |
|
Prescription Drug |
Express Scripts |
phone:
800-551-7680
international:
800-497-4641
TDD:
800-759-1089
hours: 24/7 (except Thanksgiving and Christmas) |
www.express-scripts.com |
|
Dental |
Aetna |
phone:
800-334-0299
international:
817-417-2000 ext. 4154016
hours: Mon–Fri: 8 am–6 pm CT
(except holidays) |
www.aetna.com |
|
Vision |
VSP |
phone:
800-877-7195
hours: Mon–Fri: 7 am–10 pm CT
Sat: 9 am–10 pm CT
Sun: 8 am–8 pm CT
|
www.vsp.com/go/oxy |
|
Aetna Vision Discount |
phone:
800-793-8616
hours: Mon–Sat: 7 am–10 pm CT
Sun 10 am–7 pm CT |
www.aetna.com |
|
Anthem Vision Discounts |
phone:
877-442-4686
hours: Mon–Fri: 8 am–11 pm CT
(except holidays) |
www.anthem.com |
|
Hearing Discounts |
Aetna Hearing Care Solutions |
phone:
866-344-7756
hours: Mon–Fri: 8 am–5 pm CT
(except holidays) |
www.aetna.com |
|
Anthem Hearing Discounts |
phone:
877-442-4686
hours: Mon–Fri: 8 am–11 pm CT
(except holidays) |
www.anthem.com |
|
Amplifon Hearing Health Care (formerly HearPO) |
Email:
cases@amplifon.com
phone:
888-432-7464
hours: Mon-Fri: 8 am–5 pm CT |
www.amplifonusa.com |
|
TruHearing/VSP |
phone:
877-396-7194
hours: Mon–Fri: 7 am–10 pm CT
Sat: 9 am–10 pm CT
Sun: 8 am–8 pm CT |
vsp.truhearing.com |
Health Savings Account (HSA)
Health Care FSA |
PayFlex/Aetna |
PayFlex
phone: 844-PAYFLEX (844-729-3539)
international:
402-345-0666
fax:
888-238-3539
hours: Mon-Fri: 7 am–7 pm CT
Sat 9 am–2 pm CT
Aetna
phone:
800-334-0299
international:
817-417-2000
ext. 4154016
TDD:
877-703-5572
hours: Mon–Fri: 8 am–5 pm CT
(except holidays)
|
www.payflex.com
www.aetnanavigator.com |
|
HEALTH SUPPORT |
|
Best Doctors® |
Best Doctors |
email:
memberservices@bestdoctors.com
phone:
866-904-0910
international: (+1)
617-502-9300
hours: Mon–Fri: 7 am–8 pm CT |
www.bestdoctors.com |
|
Health Advocate |
Health Advocate |
phone:
866-695-8622
hours: Mon–Fri: 7 am–8 pm CT
(except holidays) |
healthadvocate.com/oxy |
|
24/7 Nurseline |
Aetna |
phone:
800-556-1555 |
|
|
Anthem Blue Cross |
phone:
800-700-9184 |
|
|
OXYHEALTH |
|
Biometric Screenings |
Health Advocate |
phone:
866-695-8622
hours: Mon–Fri: 7 am–8 pm CT
(except holidays) |
healthadvocate.com/oxy |
|
Jiff |
Jiff |
Customer Support
email:support@Jiff.com
hours: Mon-Fri: 5 am–9 pm PT
website:jiff.force.com
Jiff-Health Benefits app:
Select
More > Support and Feedback |
app.jiff.com |
|
FINANCIAL |
401(k) Savings Plan
Retirement Plan
Supplemental Retirement Plan (SRP)
Deferred Compensation Plan (DCP)
|
Voya Financial |
Oxy Retirement Service Center
phone:
844-OXY-401K (844-699-4015)
international:
904-791-2397
hours: Mon–Fri: 7 am–7 pm CT (excluding NYSE holidays) |
oxy.voya.com |
|
Long-Term Disability |
Prudential |
phone:
800-842-1718
hours: Mon–Fri: 8 am–8 pm ET
(except holidays) |
www.prudential.com/disability |
|
Group Universal Life (GUL) Insurance |
MetLife |
New enrollment
phone:
800-846-0124
hours: Mon–Fri: 8 am–5 pm CT
Participants
phone:
800-756-0124
hours: Mon–Fri: 7 am–7 pm CT |
www.metlife.com/mybenefits |
Hyatt Legal Plans
Group No: 0125577
(Must be enrolled in GUL to use services) |
phone:
800-821-6400 |
|
|
WORK / LIFE |
|
Dependent Care FSA |
PayFlex |
phone: 844-PAYFLEX (844-729-3539)
international:
402-345-0666
fax:
888-238-3539
TDD:
877-703-5572
hours: Mon–Fri: 7 am–7 pm CT
Sat, 9 am–2 pm CT |
www.payflex.com |
|
Employee Assistance Program (EAP) |
Aetna Resources for Living |
phone:
888-238-6232
international: +351-2-1454-2186
Bolivia & Columbia:
+507-297-5865
email:support@worldwide assist.co.uk
hours: Available 24/7 |
www.mylifevalues.com
Username: myoxyeap
Password: eap |
|
Employment Proof |
The Work Number |
phone:
800-367-5690
TDD:
800-424-0253
hours: Mon–Fri: 7 am–8 pm CT |
www.theworknumber.com
Employer code: 13927 |
|
Auto & Home Insurance |
MetLife |
phone:
800-438-6388 (800-Get-Met8)
hours: Mon–Thur: 8 am–11 pm,
Fri: 8 am–10 pm, Sat: 9 am–5 pm |
www.metlife.com/mybenefits |
|
COBRA / RETIREE |
COBRA Billing Unit
(Medical, Dental, Vision, Health Care FSA) |
PayFlex |
phone:
888-678-7835
hours: Mon–Fri: 8 am–7 pm, CT (except holidays)
Payment mail address:
P.O. Box 953374
St. Louis, MO 63195-3374
Overnight Express Mail:
PayFlex Systems USA, Inc.
Re: Urgent COBRA Enrollment
10802 Farnam Dr., Suite 100
Omaha, NE 68154 |
www.payflex.com |
Retiree Billing Unit
(Medical, Dental, Life) |
PayFlex |
phone:
888-678-7835
hours: Mon–Fri: 8 am–7 pm, CT (except holidays)
Payment mail address:
P.O. Box 953374
St. Louis, MO 63195-3374 |
www.payflex.com |
