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OxyLink
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OxyLink
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Former Employees
Retiree
retiree-aetna-options
retiree-dental
retiree-medical
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Contacts
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Recent
Former Employees
Retiree
retiree-aetna-options
retiree-dental
retiree-medical
retiree-plan-rates
retiree-WNY-post-65-options
retiree-WNY-pre-65-options
Page Content
Contacts
For Info On:
Vendor/Administrator
Phone/Email
Website
General Benefit Information
OxyLink Employee
Service Center
4500 South 129th East Ave.
Tulsa, OK 74134-5801
email
:
oxylink@oxy.com
phone
:
800-699-6903
outside U.S.
: 918-610-1990
hours
: Mon–Fri: 8 am–4:30 pm CT
(except holidays)
oxylink.oxy.com
HEALTH
Medical
Aetna Basic
Aetna HealthFund
phone
: 800-334-0299
outside U.S.
: 855-888-9046
TDD
: 800-628-3323
hours
: Mon–Fri: 8 a.m–6 pm CT
(except holidays)
aetna.com
Anthem
phone
: 877-442-4686
outside U.S.
: 800-257-4823 or 610-254-8771
hours
: Mon–Fri: 8 am–11 pm CT
(except holidays)
anthem.com
BlueCross BlueShield of Western New York
email
:
CustomerService@bcbswny.com
phone
: 800-888-5407
hours
: Mon–Fri: 8 am–7 pm CT
bcbswny.com
Independent Health
email
:
memberservices@servicing.independenthealth.com
phone
: 800-501-3439
TDD
: 800-432-1110
hours
: Mon–Fri: 8 am–8 pm CT
independenthealth.com
Global Emergency Services
(emergency travel assistance)
email
:
medservices@assistamerica.com
phone
: 800-872-1414
outside U.S.
: +1 609-986-1234
reference#
: 01-AA-ACA-06045
hours
: 24/7
assistamerica.com
Prescription Drug
Express Scripts
phone
: 800-551-7680
outside U.S.
: 800-497-4641
TDD
: 800-759-1089
hours
: 24/7 (except Thanksgiving and Christmas)
express-scripts.com
Dental
Aetna
phone
: 800-334-0299
outside U.S.
: 855-888-9046
hours
: Mon–Fri: 8 am–6 pm CT
(except holidays)
aetna.com
Vision
VSP
phone
: 800-877-7195
hours
: Mon–Fri: 7 am–10 pm CT
Sat: 9 am–10 pm CT
Sun: 8 am–8 pm CT
vsp.com
Aetna Vision Discount
phone
: 800-793-8616
hours
: Mon–Sat: 7 am–10 pm CT
Sun 10 am–7 pm CT
aetna.com
Anthem Vision Discounts
phone
: 877-442-4686
hours
: Mon–Fri: 8 am–11 pm CT
(except holidays)
anthem.com
Hearing Discounts
Aetna Hearing Care Solutions
phone
: 866-344-7756
hours
: Mon–Fri: 8 am–5 pm CT
(except holidays)
aetna.com
Anthem Hearing Discounts
phone
: 877-442-4686
hours
: Mon–Fri: 8 am–11 pm CT
(except holidays)
anthem.com
Amplifon Hearing Health Care
Email
:
cases@amplifon.com
phone
: 888-432-7464
hours
: Mon-Fri: 8 am–5 pm CT
amplifonusa.com
TruHearing/VSP
phone
: 877-396-7194
hours
: Mon–Fri: 7 am–10 pm CT
Sat: 9 am–10 pm CT
Sun: 8 am–8 pm CT
vsp.truhearing.com
Health Savings Account (HSA)
Health Care FSA
PayFlex/Aetna
PayFlex
phone
: 844-PAYFLEX (844-729-3539)
outside U.S.
: 402-345-0666
fax
: 888-238-3539
hours
: Mon-Fri: 7 am–7 pm CT
Sat 9 am–2 pm CT
Aetna
phone
: 800-334-0299
outside U.S.
: 855-888-9046
TDD
: 877-703-5572
hours
: Mon–Fri: 8 am–5 pm CT
(except holidays)
payflex.com
aetnanavigator.com
HEALTH SUPPORT
24/7 Nurseline
Aetna
phone
: 800-556-1555
Anthem Blue Cross
phone
: 800-700-9184
Best Doctors®
Best Doctors
email
:
memberservices@bestdoctors.com
phone
: 866-904-0910
outside U.S.
: (+1) 617-502-9300
hours
: Mon–Fri: 7 am–8 pm CT
bestdoctors.com
Health Advocate
Health Advocate
phone
: 866-695-8622
hours
: Mon–Fri: 7 am–8 pm CT
(except holidays)
healthadvocate.com/oxy
LiveHealth Online
Anthem
phone
: 888-LiveHealth (888-548-3432)
livehealthonline.com
Teladoc®
Aetna
phone
: 855-Teladoc (855-835-2362)
teladoc.com/aetna
OXYHEALTH
Biometric Screenings
Health Advocate
phone
: 866-695-8622
hours
: Mon–Fri: 7 am–8 pm CT
(except holidays)
healthadvocate.com/oxy
Wellness Clinics
Premise Health
Denver
phone:
720-929-3258
Midland
phone:
432-247-3660
The Woodlands
phone:
832-636-4001
mypremisehealth.com
Fitness Centers
HealthFitness
Midland
phone:
432-686-6853
email:
FitnessCenter_Midland@oxy.com
The Woodlands
phone:
832-636-1114
email:
FitnessCenter_TheWoodlands@oxy.com
FINANCIAL
401(k) Savings Plan
Retirement Plan
Supplemental Retirement Plan (SRP)
Deferred Compensation Plan (DCP)
Voya Financial
Oxy Retirement Service Center
phone
: 844-OXY-401K (844-699-4015)
outside U.S.
: 904-791-2397
hours
: Mon–Fri: 7 am–7pm CT (excluding NYSE holidays)
oxy.voya.com
Long-Term Disability
Prudential
phone
: 800-842-1718
hours
: Mon–Fri: 8 am–8 pm ET
(except holidays)
prudential.com/disability
Group Universal Life (GUL) Insurance
MetLife
New enrollment
phone
: 800-846-0124
hours
: Mon–Fri: 8 am–5 pm CT
Participants
phone
: 800-756-0124
hours
: Mon–Fri: 7 am–7 pm CT
metlife.com/mybenefits
Hyatt Legal Plans
Group No: 0125577
(Must be enrolled in GUL to use services)
phone
: 800-821-6400
WORK / LIFE
Dependent Care FSA
PayFlex
phone
: 844-PAYFLEX (844-729-3539)
outside U.S.
: 402-345-0666
fax
: 888-238-3539
TDD:
877-703-5572
hours
: Mon–Fri: 7 am–7 pm CT
Sat, 9 am–2 pm CT
payflex.com
Employee Assistance Program (EAP)
Aetna Resources for Living
phone:
888-238-6232
outside U.S.
: +351-2-1454-2186
Bolivia & Columbia: +507-297-5865
email
:
support@worldwide assist.co.uk
hours
: Available 24/7
mylifevalues.com
Username: myoxyeap
Password: eap
Employment Proof
The Work Number
phone
: 800-367-5690
TDD
: 800-424-0253
hours
: Mon–Fri: 7 am–8 pm CT
theworknumber.com
Employer code: 13927
Auto & Home Insurance
MetLife
phone
: 800-438-6388 (800-Get-Met8)
hours
: Mon–Thur: 8 am–11 pm,
Fri: 8 am–10 pm, Sat: 9 am–5 pm
metlife.com/mybenefits
Group Legal Insurance
MetLaw
(Hyatt Legal Plans)
phone
: 800-821-6400
hours
: Monday–Friday: 7 am–7 pm CT
info.legalplans.com
COBRA / RETIREE
Oxy Medicare Advantage PPO Plan
Aetna Medicare Service Center
phone
: 866-539-6750 TTY: 711
hours
: Mon-Fri: 8 am-6 pm
(all time zones)
aetna.com
oxy.aetnamedicare.com
Oxy Retiree Medical Plan
Aetna
phone
: 800-334-0299
outside U.S.
: 817-417-2000 ext. 4154016
TDD
: 800-628-3323
hours
: Mon-Fri: 8 am-6 pm, CT
(except holidays)
aetna.com
Vital Savings by Aetna
Aetna
phone
: 866-36-VITAL (866-368-4825)
promo code
: 882016-018
vitalsavingsbyaetna.com
COBRA Billing Unit
(Medical, Dental, Vision, Health Care FSA)
PayFlex
phone
: 888-678-7835
hours
: Mon–Fri: 8 am–7 pm, CT (except holidays)
Payment mail address
:
P.O. Box 953374
St. Louis, MO 63195-3374
Overnight Express Mail
:
PayFlex Systems USA, Inc.
Re: Urgent COBRA Enrollment
10802 Farnam Dr., Suite 100
Omaha, NE 68154
payflex.com
Retiree Billing Unit
(Medical, Dental, Life)
PayFlex
phone
: 888-678-7835
hours
: Mon–Fri: 8 am–7 pm, CT (except holidays)
Payment mail address
:
P.O. Box 953374
St. Louis, MO 63195-3374
payflex.com
×
Former Employee Password Reset
(800) 699-6903
International (918) 610-1990
Service Representatives Available:
8:00 A.M. to 4:30 P.M. Central Time, Monday through Friday (Except Holidays)
If you are a current employee, please contact Oxy IT Service Desk support at
(800) 699-4357 to reset your Network password.
×
Contact OxyLink
(800) 699-6903
International (918) 610-1990; Facsimile (918) 610-1944
Service Representatives Available:
8:00 A.M. to 4:30 P.M. Central Time, Monday through Friday (Except Holidays)
To email us, complete the following and click Save:
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Contact Payroll
5 Greenway Plaza
Suite 110
Houston, TX 77046
To email us, please complete the following information:
Full Name
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Contact Time and Labor
5 Greenway Plaza
Suite 110
Houston, TX 77046
To email us, please complete the following information:
Full Name
*
Last 4 Digits of SSN
*
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Employee ID
Daytime Telephone Number(U.S. Format)
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