Contacts

For Info On: Vendor/Administrator Phone/Email Website
General Benefit Information OxyLink Employee
Service Center

4500 South 129th
East Ave.
Tulsa, OK 74134-5801
email: oxylink@oxy.com
phone:
800-699-6903
outside U.S.: 918-610-1990
hours: Mon–Fri: 8 am–4:30 pm CT
(except holidays)
oxylink.oxy.com
HEALTH
Medical BlueCross BlueShield of Texas phone: 877-276-4711
hours: 24/7
bcbstx.com
BlueCross BlueShield Global Core Program email: claims@bcbsglobalcore.com
phone: 1-800-810-BLUE (2583)
1-804-673-1177 (Collect)
hours
: MonFri: 7 am7 pm CT
bcbsglobalcore.com
(enter code: P5T)
Prescription Drug Express Scripts phone: 800-551-7680
outside U.S.: 800-497-4641
TDD: 800-759-1089
hours: 24/7 (except Thanksgiving and Christmas)
express-scripts.com
Dental Aetna phone: 800-334-0299
outside U.S.: 817-417-2000 ext. 4154016
hours: Mon–Fri: 8 am–6 pm CT
(except holidays)
aetna.com
Vision VSP phone: 800-877-7195
TDD: 800-428-4833
hours: Mon–Fri: 7 am–10 pm CT
(except major holidays)
vsp.com

Aetna Vision Discount phone: 800-793-8616
hours: Mon–Sat: 7 am–10 pm CT
Sun 10 am–7 pm CT
aetna.com
Hearing Discounts Aetna Hearing Care Solutions phone: 866-344-7756
hours: Mon–Fri: 8 am–5 pm CT
(except holidays)
aetna.com
Amplifon Hearing Health Care email: cases@amplifon.com
phone: 711
hours: Mon—Fri: 7 am—7 pm CT
amplifonusa.com
TruHearing/VSP phone: 877-372-4040
hours: Mon–Fri: 7 am–10 pm CT
Sat: 9 am–10 pm CT
Sun: 8 am–8 pm CT
vsp.truhearing.com
Health Savings Account (HSA)

PayFlex


PayFlex
phone
: 888-678-8242 
outside U.S.: 402-345-0666
fax: 888-238-3539
hours: Mon-Fri: 7 am–7 pm CT
Sat 9 am–2 pm CT
payflex.com
Health Care FSA PayFlex PayFlex
phone
: 888-678-8242 
outside U.S.: 402-345-0666 
fax: 888-238-3539 
hours: Mon-Fri: 7 am–7 pm CT
Sat 9 am–2 pm CT
payflex.com
Supplemental Health Care (Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance) MetLife phone: 800-438-6388

mybenefits.metlife.com
HEALTH SUPPORT
2nd.MD 2nd.MD phone: 866-841-2575
hours: Mon-Fri: 7 am7pm CT
Note: On-call nurses are available outside of business hours in emergency scenarios only.
2nd.md/oxy.com
BCBSTX Health Advocacy Solutions (HAS) BlueCross BlueShield of Texas phone: 877-276-4711
hours: 24/7
bcbstx.com
MDLIVE BlueCross BlueShield of Texas phone: 888-680-8646
hours: 24/7
MDLIVE.com/bcbstx
Hinge Health BlueCross BlueShield of Texas phone: 855-902-2777
hingehealth.com/for-individuals
Livongo BlueCross BlueShield of Texas email: membersupport@livongo.com
phone
: 800-945-4355
hours
: 24/7
livongo.com
Wellthy Wellthy phone: 877-588-3917
hours: Mon-Fri: 9 am9 pm CT
wellthy.com/oxy
OXYHEALTH
General OxyHealth Information OxyHealth email: oxyhealth@oxy.com About OxyHealth
Biometric Screenings Health Advocate phone: 866-695-8622
hours:
Mon–Fri: 8 am–8 pm CT
(except holidays)
healthadvocate.com/oxy
Fitness Centers HealthFitness Midland
email: FitnessCenter_Midland@oxy.com
phone:
432-686-6853

The Woodlands
email: FitnessCenter_TheWoodlands@oxy.com
phone:
832-636-1114
Mental Health Lyra Health EAP phone: 877-913-0557
hours: 24/7
email: care@lyrahealth.com
oxy.lyrahealth.com
Well-Being Program Virgin Pulse email: support@virginpulse.com
phone: 888-671-9395
join.virginpulse.com/Oxy
Wellness Clinics Premise Health Midland
phone:
432-247-3660
mypremisehealth.com
FINANCIAL
401(k) Savings Plan

Retirement Plan

Supplemental Retirement Plan (SRP)

Deferred Compensation Plan (DCP)
Voya Financial Oxy Retirement Service Center
phone
: 844-OXY-401K (844-699-4015)
outside U.S.: 904-791-2397
hours: Mon–Fri: 7 am–7pm CT
(excluding NYSE holidays)
Voya
Long-term Disability Prudential phone: 800-842-1718
hours: Mon–Fri: 8 am–8 pm ET
(except holidays)
prudential.com/disability
Life Insurance
Basic Life
Group Universal Life

MetLife New GUL enrollment
phone: 800-846-0124
hours: Mon–Fri: 8 am–5 pm CT

Participants

phone: 800-756-0124
hours: Mon–Fri: 7 am–7 pm CT

GUL Perks

Legal Services: 800-821-6400
Funeral Discount/Planning: 866-853-0954
metlife.com/mybenefits
AD&D Coverages
Basic AD&D
Occupational AD&D
Voluntary AD&D

Zurich
Basic AD&D Policy: GTU 7781882
Voluntary AD&D Policy: GTU 7781876
phone: 877-226-8711
hours: Mon-Fri: 8:30 am5 pm PT
email: info@acnewman.com
 
Defined Benefit Pension Plan
Willis Towers Watson
Oxy Benefits Service Center
phone: 844-368-1912
hours: Mon-Fri: 8am-pm CT
occidentalpension.ehr.com
WORK / LIFE
Dependent Care FSA PayFlex phone: 888-678-8242 
outside U.S.: 402-345-0666
fax: 888-238-3539
TDD
: 877-703-5572
hours: Mon–Fri: 7 am–7 pm CT
Sat: 9 am–2 pm CT
payflex.com
Employment Proof The Work Number phone: 800-367-5690
TDD
: 800-424-0253
hours: Mon–Fri: 7 am–8 pm CT
theworknumber.com
Employer code: 13927
Auto & Home Insurance Farmers Insurance
(formerly MetLife)
phone: 866-586-6048
hours: Mon-Fri: 8 am–11 pm ET
Sat: 8 am–8 pm ET
mybenefits.metlife.com
Group Legal Insurance MetLife
Access Codes:
Employee + Family: 9901584
Plus Parents Plan: 9901586
phone: 800-821-6400
hours: Monday–Friday: 7 am–7 pm CT
info.legalplans.com
Identity Protection Allstate email:customercare@aip.com
phone: 800-789-2720
hours: 24/7
aip.com (General info) myaip.com (Once enrolled)
Oxy Employee Relief Fund Tulsa Community Foundation email: emergency@tulsacf.org
phone: 918-591-2427
fax: 918-856-3537

Mail address
:
Tulsa Community Foundation
7030 S. Yale Suite 600
Tulsa, OK 74136
tulsacf.org/
occidentalemployeerelieffund
Travel Assistance & Business Travel Accident Zurich Travel Assist®
Business Travel Accident Policy:
GTU 7650706
phone: 800-263-0261
Outside U.S. and Canada: 416-977-0277
hours: 24/7
email: info@wtp.ca
zurichtravelassist.com
COBRA
COBRA Billing Unit
(Medical, Dental, Vision, Health Care FSA)
PayFlex phone: 888-678-7835
hours: Mon–Fri: 8 am–7 pm, CT (except holidays)
Payment mail address:
P.O. Box 953374
St. Louis, MO 63195-3374

Overnight Express Mail:
PayFlex Systems USA, Inc.
Re: Urgent COBRA Enrollment
10802 Farnam Dr., Suite 100
Omaha, NE 68154
payflex.com
OXY RETIREE
Oxy Medicare Advantage PPO Plan Aetna Medicare Service Center phone: 866-539-6750 TTY: 711
hours: Mon-Fri: 8 am-6 pm
(all time zones)
oxy.aetnamedicare.com
Oxy Retiree Life Claims
(initiate a claim)
MetLife phone: 866-492-6983
hours: Mon-Fri: 7 am-7 pm, CT
benefits-concierge.com
Oxy Retiree Medical Plan Aetna phone: 800-334-0299
outside U.S.: 817-417-2000 ext. 4154016
TDD: 800-628-3323
hours: Mon-Fri: 8 am-6 pm, CT
(except holidays)
aetna.com
Retiree Billing Unit
(Medical, Dental, Life)
PayFlex phone: 888-678-7835
hours: Mon–Fri: 8 am–7 pm, CT (except holidays)
Payment mail address:
P.O. Box 953374
St. Louis, MO 63195-3374
payflex.com
Vital Savings by Aetna Aetna phone: 866-36-VITAL (866-368-4825)
promo code: 882016-018
vitalsavingsbyaetna.com
LEGACY ANADARKO RETIREE
Anadarko Retiree Life Claims MetLife phone: 866-492-6983
hours: Mon–Fri: 8 am to 6 pm, CT
 
Anadarko Retirees – Medical options,
HRA-related
VIA Benefits Marketplace phone: 855-323-8829
pre-65 to choose a plan:
844-824-7653
post-65 to choose a Medicare plan:
855-323-8829
hours:  Mon–Fri: 9 am – 10 pm, CT
My.ViaBenefits.com
Anadarko Retiree – Medical under 65 HDHP Plan, Dental Aetna phone: 800-334-0299
outside U.S.: 817-417-2000 ext. 4154016
TDD: 800-628-3323
hours: Mon–Fri: 8 am-6 pm, CT (except holidays)
aetna.com
aetnanavigator.com
Anadarko Retiree Medical – Medicare Part D Plan UnitedHealthcare (UHC) phone: 800-657-2996
hours: 8 am – 8 pm (all time zones)

Submit your Enrollment Request Form
fax: 888-95-1170
mail address:
UnitedHealthcare
P.O. Box 30770
Salt Lake City, UT  84130-0770
UHCRetiree.com
Group #00334